What To Expect During Your Visit

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At Pacifica Hotels, the health and safety of our guests and team members is our primary concern. To that end, we have taken significant measures in response to the Novel Coronavirus (COVID-19) pandemic to safeguard the well-being of all who visit our properties. In conjunction with direction from the Centers for Disease Control & Prevention (CDC), World Health Organization (WHO) and updates from local health departments as well as guidelines published by American Hotel & Lodging Association’s Safe Stay checklist, Pacifica Hotels has crafted a suite of measures and processes dedicated to ensuring the cleanliness of our hotels and the safety of our community. Pacifica’s Pure Stay program launched in June 2020 and is crafted to reassure all that health and safety are foremost in our hearts and minds.

CHLA Clean + Certified: Our Hotel is Clean + Safe Certified by the California Hotel & Lodging Association.

Flexible Cancellation Policies
Enjoy peace of mind with flexible cancellations. We are offering waived cancellation fees up to 48 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation.

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California Face Covering Guidance

California is fully open, but face coverings are required in certain settings per State of California guidelines. For your safety and the safety of others, face coverings are required for all guests, irrespective of vaccine status, in all indoor public settings throughout our hotel through February 15, 2022. View the CDPH Face Covering Guidance here.

We are committed to putting the safety and security of our guests and team members as our number one priority. Prior to making a reservation and arrival at our hotel, we recommend all guests review the most up to date federal, state, and local traveler guidance to confirm eligibility to travel & stay at our hotel.

Flexible Cancellation Policies

Enjoy peace of mind with flexible cancellations. We are offering waived cancellation fees up to 48 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation.